The Ups and Downs of MobileMe
August 12th, 2008 by ktula
As a paid service ($99 a year), Apple’s MobileMess can be described as a complete failure. So far, almost a month after the launch of Apple’s MobileMe, it has been unable to fulfill the promise of “Everything up to date. Anywhere you are.”
“Over-the-air updates on your iPhone in seconds.”
I have no problem synchronizing Email, Contacts and Calendar between my Mac and the MobileMe cloud, even though the sync service that runs on my Mac is not exactly “push”, as originally marketed. My main beef is with the Push services from MobileMe cloud to my iPhone. The service is so inconsistent that i am having real difficulty trying to troubleshoot the cause of it. For a 20-hour period, i just could not get updates to show up on my iPhone. I did all the steps listed in Apple’s troubleshooting guide for iPhone/iPod sync issues. In addition, i even wiped everything out by re-installing the 2.0.1 firmware. I was on the MobileMe support chat line but the support personnel gave up eventually.
Mysteriously, between 1700 and 2000 today, it started working. I was able to get Push email, Contacts and Calendar working at the same time. Unfortunately, it did not last. MobileMe push service to my iPhone is broken again.
I am going to give MobileMe another week. If this Push issue continues, i am getting my money back from Apple.
Update
It appears that MobileMe Push does not work when iPhone is in Airplane mode with WiFi turned on. Changes made on iPhone are pushed successfully to the MobileMe cloud but not the other way round. For the past two days, Push sync from MobileMe cloud has been working.
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